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Shipping & Returns  

Shipping Charges
Most orders will be shipped by UPS ground service unless they are over 500 lbs.  UPS will not deliver to post office boxes.

There is no minimum order required and no order is to small for us to fill and ship to you.

The Delivery Process
Delivery is based on the availability of products. Please allow 2 to 5 working days (not including Saturday or Sunday) for delivery of orders within the continental United States of America.

All above listed shipping charges apply to the continental United States of America.

For all orders shipped outside of the continental United States of America, shipping charges to be arranged at the time that the orders are placed. All orders outside the continental United States of America will be contacted to arrange shipping charges.

Merchandise Returns
Except for special order items, you may return any un opened item purchased from us. We want you to be satisfied with your purchases, if not please return the item(s) within 30 days of your purchase to Liquid Latex Online and we will either exchange the item(s), issue a store credit or refund.  A 20% restocking fee applies.   All returns must be in re-sellable Condition. Defective products or products sent to you in error will be exchanged or refunded in full.

All returns must have a Return Material Authorization (RMA) number before shipping back to Liquid Latex OnLine.   RMA numbers can be received by calling 215-343-7511.

All returns MUST be shipped truck or UPS prepaid.

NO RETURNS WILL BE ACCEPTED WITHOUT A RMA NUMBER CLEARLY MARKED ON PACKAGING.

Video Tapes
Once opened, video tapes cannot be returned.

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